Effective Date: January 1, 2026
Spa A La Mer (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book services, purchase products, or participate in our Luxury Lebanon Retreats.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Emergency contact information (for retreats)
- Passport information (only if necessary for retreat arrangements)
- Health or dietary information you voluntarily provide
- Booking preferences
Payment Information
Payments are securely processed through trusted third-party payment providers.
Spa A La Mer does not store your credit card or payment information on our servers.
How We Use Your Information
Your information is used to:
- Process bookings and reservations
- Confirm appointments
- Organize retreat accommodations and transportation
- Respond to inquiries
- Send booking confirmations
- Provide customer support
- Improve our services
- Send newsletters and promotional offers (only if you choose to receive them)
- Comply with legal obligations
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance security
You may disable cookies through your browser settings at any time.
Third-Party Services
We work with trusted third-party providers, including:
- WooCommerce
- Amelia Booking
- Stripe
- Google Analytics (if enabled)
- Google Maps
- Email marketing providers
- WordPress plugins necessary to operate our website
Each provider maintains its own privacy practices.
Marketing Communications
If you subscribe to our newsletter or request updates, we may occasionally send information about:
- Upcoming retreats
- Spa promotions
- Wellness tips
- New services
- Special offers
You may unsubscribe at any time using the link provided in our emails.
Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
While no online system can guarantee absolute security, we continually work to safeguard your information.
Children’s Privacy
Our website and services are intended for adults.
We do not knowingly collect personal information from children under the age of 18 without the consent of a parent or legal guardian.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for marketing communications
To make a request, please contact us using the information below.
Links to Other Websites
Our website may contain links to third-party websites.
Spa A La Mer is not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Spa A La Mer
Website: www.spaalamer.com
Email: info@spaalamer.com (replace if you use another email)
Phone: (add your business phone number)